Privacy Policy – ALYZA 

At ALYZA, we are committed to respecting and protecting the privacy of every individual who interacts with our brand. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). For clients based in the European Union, this policy also aligns with the requirements set out under the General Data Protection Regulation (GDPR).

1. Who We Are

ALYZA is a boutique, founder-led real estate and yacht consultancy based in Burleigh Heads, Australia. Our services extend across Australia and internationally, offering exclusive access to luxury coastal properties, private resort residences, and bespoke yachting experiences. We serve a private clientele through high-touch, relationship-driven advisory.

2. Information We Collect

We may collect your personal information when you engage with our website, request our services, or communicate directly with us. This may include your name, email address, phone number, physical address, preferences related to real estate or yacht charters, and, in some cases, professional or investment-related details. We also collect data about your interaction with our website, such as your IP address, browser type, and usage behaviour, through the use of cookies and analytics tools.

3. How We Collect Information

Your personal information is collected directly from you when you complete a form, request a consultation, subscribe to our updates, or attend an ALYZA-hosted event. Occasionally, we may obtain information through third-party platforms or referrals when relevant to the service being provided. Our aim is always to gather only the information necessary to deliver a personalised, high-level experience.

4. Why We Collect It

We collect your information to provide a tailored and seamless experience, whether in real estate advisory, yacht chartering, or investment services. This includes responding to your enquiries, offering opportunities suited to your preferences, sending invitations or updates you have opted into, and meeting our obligations under Australian or international regulations.

5. Sharing of Personal Information

We do not sell or rent your personal data. We may share your information with third-party service providers who assist us in operating our business, such as digital infrastructure partners, CRM platforms, or communications systems. These providers are bound by confidentiality agreements and use your information solely for purposes we define. Where legally required, we may also disclose your information to regulatory or law enforcement bodies. With your permission, we may introduce you to select international partners, developers, or investment facilitators when it aligns with your interest.

6. Cross-Border Data Transfers

Because ALYZA operates across multiple regions, your personal information may be transferred to or stored in countries outside of Australia. Where such transfers occur, we take reasonable steps to ensure that your data is handled with a level of protection equivalent to that required by the APPs or GDPR.

7. Your Rights

You have the right to request access to the personal information we hold about you and to request its correction if it is inaccurate, out of date, or incomplete. In some circumstances, you may also request the deletion of your personal data or object to its processing. If you are located in the EU, you have additional rights under the GDPR, including the right to data portability and the right to lodge a complaint with your local data protection authority.

8. Security of Your Information

We take the security of your personal data seriously and use reasonable physical, technical, and administrative measures to safeguard it against loss, misuse, unauthorised access, or disclosure. These measures include secure servers, encryption, limited access protocols, and regular monitoring. While we take these steps, no digital system can be completely secure, and we encourage you to take care when sharing sensitive information online.

9. Cookies and Website Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, understand user engagement, and deliver tailored content. You can manage or disable cookies through your browser settings, although doing so may affect some site functionality.

10. Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or to comply with applicable laws and legitimate business requirements. When personal information is no longer required, it is securely destroyed or de-identified.

11. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website, and we encourage you to review it periodically. The date of the most recent revision will appear at the top of this page.

12. Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal data, or would like to make a complaint about how your data is handled, please contact us directly.

ALYZA

74 The Esplanade, Burleigh Heads, QLD, Australia

Email: info@alyza.com.au

Phone: +61 0432 779 837